Steedy from Ukulele Underground: "First of all, I have to sing the praises of Terence at dreamukes.com. Even though we're separated by 14 time zones, Terence provided awesome customer service throughout my purchase. He answered all my questions and addressed all my concerns immediately and completely. (I don't think he ever sleeps!) He also shipped the uke from Singapore to my front door in exactly 7 days, and it arrived in perfect condition!"